Shipping Policy
Effective Date: July 2, 2025
Thank you for shopping with PhotoParkk. This Shipping Policy outlines the terms and timelines for the delivery of our custom photo frame products. We aim to ensure a smooth and timely delivery experience for all our customers.
1. Order Processing
• All custom orders are processed within 2–4 business days after we receive your image and payment.
• During peak periods or promotional events, processing times may extend slightly.
• You will receive an order confirmation email after your purchase, and another email once your order has been shipped.
2. Shipping Time
• Once dispatched, shipping typically takes 3–7 business days depending on your location.
• We partner with reliable courier services like Delhivery, Blue Dart, or India Post for fast and safe delivery.
3. Shipping Charges
• Shipping charges are calculated at checkout based on your location and order size.
• Free shipping may be available on special offers or minimum order values, as announced on our website.
4. Delivery Areas
• We currently ship all over India.
• If your area is unserviceable or out of coverage, we will contact you to provide alternative solutions or issue a refund if needed.
5. Tracking Your Order
• Once shipped, a tracking number will be shared via email or SMS.
• You can track your order status directly through the courier partner's website or our order tracking page (if available).
6. Delays & Exceptions
• Delivery times may be delayed due to unforeseen circumstances such as weather, strikes, lockdowns, or courier service disruptions.
• We will keep you informed in case of any delay and do our best to resolve the issue.
7. Damaged Packages
• If you receive a package that appears damaged or tampered with, please do not accept it and notify us immediately.
• If accepted, report any damage within 48 hours with photos, and we will assess for a replacement.
8. Contact Us
For any shipping-related questions or issues, feel free to contact us:
PhotoParkk
Email: photoparkk.prints@gmail.com